General malfunction - smart locks

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We have experienced technical issues with the Blue-bike application and our smart locks last weekend. It wasn’t possible to borrow smart Blue-bikes for a while. Meanwhile this problems are solved.

Did you borrow a smart bike and can’t open the lock? Let us know via the contact form: https://www.blue-bike.be/en/contact. It’s obvious that we don’t charge extra for long rides. Our apologies for the inconvenience